Exciting Opportunity for Norwegian-Speaking Customer Support Agents in the Thrilling iGaming Industry!

Are you a proactive and motivated individual with a passion for customer service? Do you want to kickstart your international career in the fast-paced, dynamic world of iGaming? We’re looking for enthusiastic Norwegian-speaking Customer Support Agents to join our client’s growing team! If you’re excited about helping customers and making an impact, this is the perfect opportunity for you!

Choose to work from one of our vibrant office locations in Sofia or Limassol, or enjoy the flexibility of working fully remote from anywhere!

Key Responsibilities:

• Deliver exceptional customer support in Norwegian via email and live chat.
• Handle each request with precision and care, ensuring top-quality service.
• Identify customers’ needs and proactively offer tailored solutions.
• Maintain a strong focus on customer satisfaction and exceeding expectations.
• Collaborate closely with the team to enhance and streamline processes for even greater success!

What We’re Looking For:

• Fluency in both Norwegian and English (written and spoken).
• A proactive attitude with strong support and sales skills.
• Excellent communication and negotiation abilities.
• An eye for detail and a passion for delivering great service.
• Previous experience in customer support is a plus, but not essential!
• Willingness to work night shifts to provide exceptional support around the clock.

Incredible Benefits (Dependent on Location):

Whether you choose to work from our Bulgaria or Cyprus office, or remotely, our client offers fantastic benefits to support your career and well-being. Please note that some benefits are location-dependent.

For the Bulgaria Office:

• Up to 50% monthly bonuses – reward for your hard work!
• Monthly food vouchers (180 BGN) to keep you fueled.
• Full medical insurance – including in-patient/out-patient care, dental, maternity, and annual health check-ups.
• Up to 25 paid leave days – plenty of time to recharge!
• Six additional sick days – for those unexpected moments.
• Birthday gift cards to celebrate your special day!
• Sportscard (Multisport) for fitness and fun.
• Team-building events and exciting activities.
• Sunny, spacious office – work in a vibrant environment.
• Career growth opportunities – we invest in your future!

For the Cyprus Office:

• Snacks in the office to keep you energized throughout the day.
• Up to 50% monthly bonuses – great rewards for great work.
• 24 days of vacation per year – because work-life balance matters.
• Attractive office location with fantastic facilities.
• Medical insurance for peace of mind.
• Breakfasts and lunches provided (partially covered by the company).
• Language classes to enhance your skills (company contribution).
• Social Club – a place to connect with colleagues and unwind.

Ready to Join the Excitement?

If you’re passionate about customer support, enjoy a fast-paced environment, and want to be part of a growing, international team in the iGaming industry, apply now! Take your career to the next level and enjoy all the amazing benefits on offer!